Disruptif Beauty

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Terms & Conditions

Terms & Conditions

These Terms & Conditions apply to between you, the “Consumer” of disruptifbeauty.ch, and the “Vendor” Catarina Carapucinha Cabeçadas Beauté (Disruptif Beauty), the owner and operator of this website and the brand “Disruptif Beauty”. The “Vendor” Catarina Carapucinha Cabeçadas Beauté (Disruptif Beauty) has products for sale on disruptifbeauty.ch and the “e-commerce” services are available exclusively to end-users / “consumers”. By using this site, you accept and agree to be legally bound by our terms and conditions. We may change the terms and condition at any time without notice. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

This website is operated by and behalf of

Catarina Carapucinha Cabeçadas Beauté, CHE-321.250.113

Beundenfedlstrasse 23, 3013 Bern


1. Intellectual property and acceptable use

1.1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

We may amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

1.2. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

1.2. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

1.3. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

1.4. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

1.5. Your use of this website and any dispute arising out of such use of the website is subject to the laws of Switzerland.

2. User-generated content

This website may include information and materials uploaded by other users of the website, including to blogs, bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our website do not represent our views or values.


3. Uploading content to our website

3.1. Whenever you make use of a feature that allows you to upload content to our website, or to make contact with other users of our website, you must comply with the content standards set out in these terms. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

3.2. We have the right to remove any posting you make on our website if, in our opinion, your post does not comply with the content standards set out in these terms.

3.3. You are solely responsible for securing and backing up your content.

4. Privacy Policy

4.1 Information collected by Catarina Carapucinha Cabeçadas Beauté from their customers is kept strictly confidential. Any information passed on to third parties such as Swiss Post or payment companies, is solely for the completion of your order. Catarina Carapucinha Cabeçadas Beauté will not sell any collected personal information.

4.2. Use of the Website is also governed by our Privacy Policy.


5. Copyright Notice

5.1. This website and its content, including the site design and graphics, is copyright of Catarina Carapucinha Cabeçadas Beauté. All rights reserved.

5.2. Any other trademarks, company names, product names and/or logos set forth in this web site are the property of their respective owners. Trade marks, brand names, product names and company names of or related to the products appearing on this web site are the property of their respective owners. Catarina Carapucinha Cabeçadas Beauté does not claim to own any of these trade marks.

5.3. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

a) You may print or download to a local hard disk extracts for your personal and non-commercial use only. You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

b) You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

6. Liability

6.1 Disruptif Beauty shall only be liable for damages suffered by the Customer if such damages result from violations of Disruptif Beauty’s contractual obligations towards the Customer, or if Disruptif Beauty’s liability results from the applicable legal law.

6.2 If the Customer has suffered damages related to the website activity, Disruptif Beauty’s liability shall be limited to: Damage to Disruptif Beauty products or other materials; Reasonable and demonstrable costs incurred by the customer to find the cause and the amount of compensation attributable to the damage; The maximum reimbursement of the above-mentioned compensation shall be (if applicable) the price of the products concerned.

6.3. Disruptif Beauty shall not be liable for damages suffered by third parties resulting from the use of any of our products. Disruptif Beauty shall not be liable for damages suffered by the customer as a result of the improper use of our products.

6.4. Disruptif Beauty shall not be liable for damages that are the result of incorrect information on the website.

6.5. If a Customer suffers damages that are the result of gross negligence or wilful misconduct on the part of Disruptif Beauty, none of the limitations in this article shall apply.

7. Order

7.1. To order at disruptifbeauty.ch you have to have an email account and ensure your browser is configured to accept cookies and pop-ups, to enjoy all the Browsing Conditions of the Disruptif Beauty Shop.

7.2. To order from the Disruptif Beauty follow the steps:

a) Find the products you want to buy

b) Add the selected products to your cart by clicking on “Add to Cart” button

c) Finalise the purchase and review your order

d) Select the payment option

e) Proceed to payment and confirm the order

d) You will receive an order confirmation by email

e) Your order is confirmed when you select the “Confirm Payment” (Checkout) button at the end of the purchase process.

f) When Disruptif Beauty receives your order, a message will appear on the screen with your order number and all your order details. The purchase agreement is finalised at that time.

e) An order confirmation is sent to your email address. We suggest you print it out or download a copy for future reference.

7.3. We reserve the right not to accept your order, or to cancel it even after automatic confirmation.

7.4. By submitting the order form, you accept the general purchase conditions along with other conditions existing on disruptifbeauty.ch through links, including the general Terms & Conditions.

7.5. The vendor may not process orders that do not have guaranteed payment; when orders are incomplete or incorrect, or if the ordered products are no longer available. In such cases, we will inform you by email that the sales contract has not been made and that we have not proceeded with the sale, specifying the reasons.

7.6. If the products presented in the online shop (disruptifbeauty.ch) are no longer available at the time of your last access or when we receive the order, we must inform you of their unavailability within 30 days after receipt of the order. If an order has been placed and payment has been made for products that are no longer available, we will repay the money for the unavailable items.

8. Payment Processing

8.1. If you pay by Credit Card, we will deduct the amount due from your account as soon as your order leaves our warehouse. In the case of Credit Card payment, all details (e.g. card number or expiry date) will be sent by encrypted protocol to the company providing the remote electronic payment services, without third parties being able to access the information. This information will not be used by Disruptif Beauty except to carry out the procedures needed for the purchase or charge back, in case of a return, as per the exercise of the right of return or for reporting fraud cases to the police.

8.2. The purchase price of the products and carriage costs, as indicated in the order form, will be charged to the current account when the purchased products are shipped.

9. Pricing

9.1. All prices are displayed in CHF and not subject to VAT. Prices may be subject to change without notice. All prices are correct at time of purchase and are confirmed with an order confirmation email.

9.2. Shipping fees of CHF 8 are applied per order.

9.3. All prices are quoted in Swiss Francs (CHF).

9.3. Total price: The total price specified in the final checkout menu may include taxes and shipping costs. Prices are quoted at the time of order confirmation, which you can print or download for future use. Please pay only the exact amount specified in the order confirmation and make individual payments per order.

9.4 Price changes: The prices of the products presented on the site are subject to change. Disruptif Beauty reserves the right to change prices without prior notice. The prices shown at the time of purchase are the prices applied to that purchase.

9.5 Price errors Please note that even though the website is updated with extreme care, the price information on the website may contain errors. Disruptif Beauty is not bound to the offer and reserves the right to cancel your order should such an error occur.

10. Product Availability

All orders are subject to product availability. If a product is not available at the time of purchase, Disruptif Beauty reserves the right not to accept any orders or cancel orders already confirmed for products that are no longer in stock. In such cases, Disruptif Beauty will inform the customer of this fact and refund the amount paid.

11. Conditions of Sale

11.1. Disruptif Beauty does not sell products that are defective or of substandard quality. The main features and ingredients of each product shown on disruptifbeauty.ch can be found on each respective product page.

11.2. The products offered for sale at disruptifbeauty.ch may not exactly match the actual appearance in terms of image and colour, due to the Internet browser and monitor used.

Some products have a protective pleated sheet of paper. Do not remove this protective sheet if you want to return the purchased product.

If you return purchased products, Disruptif Beauty has the right not to accept the return of hygiene products that are returned without the protective sheet or that have been altered from their original condition or damaged.

12. Shipping & Deliveries

12.1 Delivery: where and when: We deliver the products Monday to Friday between 9 am and 6 pm. We do not ship on holidays. We can only deliver an order if the delivery address is a home or office located within Switzerland.

12.2. You must ensure that someone is at the address to receive the order. This service does not include a scheduling or appointment option, so the delivery of the order will be made without prior contact by the carrier. We do not guarantee this delivery period in periods of promotions, sales, Christmas, periods of epidemic or if we are out of stock. A delivery is considered to have been made or a product is considered to have been delivered once Swiss Post confirms that the product was left in a secure place of the concerned address.

12.3. Delivery Timelines Once you confirm your order and payment is received, your order will be shipped maximum in the next 3 working days (weekends and holidays are not considered working days), with a delivery time of 2-3 days from the moment the order is shipped.

a) Disruptif Beauty shall not be liable for failure to perform or delay in performing, any obligation that is due to an event of force majeure, i.e. an event, act or omission, beyond Disruptif Beauty’s reasonable control (Force Majeure Event – comprising any event, act or omission, beyond Disruptif Beauty’s reasonable control).

b) We attempt to deliver on time, to the extent that this is commercially reasonable. As a rule, we always proceed in this way, however, we cannot guarantee timely delivery.

12.4. Partial deliveries Whenever possible we try to deliver everything in one shipment. However, we reserve the right to split the delivery of the order, for example (but not limited to) if a part of the order is late or not available. If we split the order, the customer will be notified by email of our intention to do so. The email address the customer provided at the time of purchase will be used for this purpose.

12.5. Inspection at time of delivery The customer must inspect the packaging for possible damage when it is delivered. If the customer finds that the products are damaged, they must not accept the delivery of the order, which will be returned. Disruptif Beauty will refund the amounts paid for the order and transport as soon as the warehouse receives the items and completes the return process.

Any claim for non-receipt of the order must be made within a maximum of 30 days from the date the order was placed. After this period, Disruptif Beauty cannot be held responsible for the loss of the order.

13. Shipping Fees

13.1 Shipping fees of CHF 8 are applied per order.

13.2. Free shipping If the customer places an order whose value exceeds CHF 65, the shipment will be free.

14. Returns Policy

14.1. If for any reason you are not satisfied with your purchase it can be returned for an exchange or refund within 14 days. You can return any item as long as it is unopened, unused, in the and still has the security seal (if applicable). Therefore, the packaging material, instructions for use and accessories are also returned.

To ensure you are happy with your purchase we thoroughly check all items before they are sent. If you do receive a faulty item please contact Business Name immediately and we will arrange an alternative product, store credit or refund.

15. Ownership

Disruptif Beauty owns the company’s products until it has received full payment for all these products.

16. Customer Service

For further information, you can contact the vendor by email to info@disruptifbeauty.ch. You can also get information in the FAQs menu of the site.

17. Discounts, Vouchers and Promotional Codes

17.1 When used according to the rules, a promotional code entitles the user to take advantage of a promotion/discount relating to the purchase of a specific product or for a set of products, during the period indicated/associated with the promotional code/promotional campaign.

17.2 The promotional codes can only be used in online purchases made on the site. The sale, exchange or donation of a promotional code is not allowed. Any customer who has a promotional code may not upload it or make it available on any website or other public form of offer, donation, sale or exchange. Promotional codes cannot be used for commercial purposes.

17.3 The promotional code is connected with the Disruptif Beauty brand. Promotional codes cannot be used in connection with another brand, company or name. It is also not permitted to use the promotional code in an illegal, abusive or disrespectful manner, nor any other way that could damage Disruptif Beauty’s reputation.

17.4 The use of the promotional code is limited to one use per product and order only. Promotional codes cannot be used in conjunction with any other promotions or special offers.

17.5 Promotional codes cannot be exchanged for cash.

17.6 Disruptif Beauty has no obligation to re-issue or return promotional codes. However, if Disruptif Beauty decides to re-issue or refund a promotional code, it needs to have access to the initial promotional code. You must, therefore, keep a copy of your promotional code, otherwise, it cannot be re-issued or replaced in case of loss.

17.7 In cases where Disruptif Beauty re-issues/refunds the promotional code, the discount of this amount may only be applied to a purchase for an amount equal to or greater than the purchase in which the discount/promotional code was issued.

17.8 Notwithstanding any other rights, Disruptif Beauty has the right to immediately invalidate the promotional code if it has reason to suspect that a promotional code is being used in breach of the above-mentioned assumptions, by usurpation or in other cases where Disruptif Beauty has reason to do so.

18. Amendment of Terms & Conditions

Disruptif Beauty has the right to change these Terms & Conditions at any time. The user is subject to the principles and the Terms & Conditions in force when the order is placed, except if the law or competent authority imposes any alteration to them.

19. Security

19.1. disruptifbeauty.ch uses Secure Sockets Layer (SSL) technology to ensure that your details are encrypted and securely communicated to us, safe from prying eyes or malicious threats. Secure Sockets Layer (SSL) is a protocol for enabling data encryption on the Internet and for helping web site users confirm the owner of the web site. Learn more about how we keep your shopping experience Safe and Secure.

19.2. Disruptif Beauty shall not be liable for any damages suffered as a result of the use of electronic means of communication including, but not limited to, recurring damages from failures or delays in the delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for communications or virus transmissions.

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